Novus Psychotherapy & Counseling Center Privacy Policy

Information You Submit Through This Website:

When you fill out a contact form on this website, we may collect basic personal information such as your name, phone number, email address, and any message you choose to include. If you are seeking services related to mental health, counseling, or therapy,

ABOUT US

Novus Psychotherapy & Counseling Center, LLC is a company that provides counseling and therapy and related services. You can contact us at office@novuspsychotherapy.com with any questions.

WHEN WE COLLECT YOUR INFORMATION

We collect your information when you interact with us. This could be when you fill out a contact form, sign up to receive updates from us by email and other digital channels, register for an event or online course, or attend an event.

We collect personal information when you:

  • join our mailing list or opt in to our mailing list on the client intake questionnaire

  • when you register for an event or online course, free or paid

  • when you attend an event or individual counseling session in person or virtually

  • visit our website

We only collect the information we need to conduct our business, respond to your inquiry, provide the particular product or service you’ve requested, and/or keep you informed regarding what’s new with us. Any and all information shared is completely voluntary and filling out the form on our landing page is not a requirement.

There are occasions when you can choose not to give us certain information, but this may mean that we cannot provide you with certain products or services and that our communications are less relevant. For example, you may not hear about an event in your area if you opt not to provide your city or state.

Our website uses analytics software that evaluates traffic on our pages. We do this in order to gain insight into our website traffic. Use of our website implies your consent to collection of this data.

WHERE WE STORE YOUR INFORMATION

This website is hosted on Squarespace, which does not offer HIPAA-compliant services. Information submitted through website forms on this website is stored within Squarespace’s backend systems and may be retained in the website's secure form submissions dashboard. Squarespace stores data on Amazon Web Services (AWS) servers located in the United States.

Please do not submit sensitive health or medical information through our website forms. Because these forms are not encrypted to the level required under HIPAA, we do not use them to collect Protected Health Information (PHI).

All intake forms, consents, and health-related information after your initial inquiry are stored in a HIPAA-compliant practice management software called SimplePractice, which does not share data with this website.

HOW WE USE YOUR INFORMATION

Before or at the time of collecting personal information, we will let you know why we’re collecting it. This includes:

  • information needed to respond to an inquiry that you submit

  • keeping you up to date on our events and offerings

  • sending communications relevant to a service, event, or course you’re registered for

  • monthly newsletter offering tips, tools, and other helpful information

We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will collect personal information by lawful and fair means and, where appropriate, with your knowledge and consent.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will never sell your personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

If at any time you wish to stop receiving our communications, you can click the “Unsubscribe” link at the bottom of your email.

MOBILE SMS MESSAGING PRIVACY POLICY

As a current or prospective client, you can text us STOP at any time to opt out of receiving SMS text messages from us. Messaging frequency may vary. Messaging & data rates may apply. Your mobile information will never be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1.

Website Terms and Conditions of Use

1. Terms

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Links

Novus Psychotherapy & Counseling Center, LLC has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement of the site by Novus Psychotherapy & Counseling Center, LLC. Use of any such linked website is at the user’s own risk.

3. Site Terms of Use Modifications

Novus Psychotherapy & Counseling Center, LLC may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these

Terms and Conditions of Use.

4. Governing Law

Any claim relating to Novus Psychotherapy & Counseling Center, LLC’s website shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.